KCS iT is getting ahead of the challenges companies face in the current context and is reorganizing its service offering. The focus on Innovation and sustainability comes as a response to the demand for digital solutions and new connectivity needs.

By the end of this year, KCS IT is implementing a reorganization of its offering, alongside the creation of a new brand image and tagline - Konectamos. Unimos. Komunicamos. A serious commitment to Innovation is being made with the launch of an R&D infrastructure on Terceira Island (Azores). It is already responding to companies' needs with differentiating proposals during a challenging phase of Digital Transition. Increased demand for "KCS International" services this year has also led to renewed investment in the Nearshore area.

KCS iT now offers a multifaceted set of Services spanning Outsourcing, Team as a Service, Project & Portfolio Management, Salesforce, the Key Services unit (dedicated to digital business), and Nearshore, developed through strong partnerships with Microsoft, Esri, Salesforce, and SAP. At the same time, it integrates Innovation initiatives, supporting the K.Tech Award, aimed at projects related to new information technologies and their implementation in traditional business areas, and Training, supporting skills and know-how development through training that promotes knowledge and talent, strengthening teams' professional and personal development and, consequently, productivity and organizational improvement. This diversity of offerings is reflected in a broad range of clients from different sectors and industries.

2020 was marked by the evolution of KCS iT's R&D Center in the Azores, which is already developing projects with a focus on sustainability: CEPAD, developed mostly with open-source technologies and leveraging the consultancy's partnership with Microsoft, and CETAPP, still in the research phase, with KCS iT considering collaboration with universities and local partners. Nearshore emerged as an opportunity given this year's momentum, namely the expected increase in demand for this type of service in Portugal.

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