KCS International celebrates its 5th anniversary this January, with remarkable growth and expansion in countries such as Belgium and Luxembourg. This is the KCS iT unit that works mainly with European and Security Institutions, developing private-sector projects in banking, payments, transport, and industry.

In June 2020, KCS International began working directly with NATO, on a Digital Transformation project estimated to last 3 years, for which the company received the highest level of security certification, "NATO Secret & Secret E.U. certified." This certification is granted by Portugal's National Security Office.

NATO is undergoing a fundamental transformation in how it carries out its mission, making more effective use of Information Technology and seeking to reshape its corporate processes. NATO's success and its military operations depend on a secure and resilient IT infrastructure and efficient software applications. Any threat to this infrastructure is considered as dangerous to the Alliance as a conventional military attack.

The NATO Communications and Information Agency (NCIA) is at the heart of this digital transformation. It is responsible for acquiring, deploying, and protecting NATO's communications systems, standing on the front line against any cyberattacks: providing, maintaining, and defending the technology infrastructure necessary for the collective defense of the Alliance's members; providing tools and know-how for managing and communicating the operation's information data; integrating Artificial Intelligence and Machine Learning into the protection and management of NATO's information assets; advising on and implementing transformation techniques and practices to maximize the benefits of IT investment.

SMC – the Service Management and Control area – covers the entire lifecycle of NCIA's support services (strategy, design, transition, operation, and continuous improvement) in service delivery, and implements and maintains the corporate service management platform, defining the standards for how work and collaboration are carried out across NATO, including safeguarding and managing the entire communications network, cybersecurity, and the stability of the organization's technology infrastructure.

Thanks to SMC's governance, all organizational units can work together, following a single approach supported by tools and processes designed to increase efficiency and create technological stability and security across the entire NATO network.

This unit's goals for 2021 include focusing on certain geographies, maintaining and growing the business in Belgium, boosting growth in Luxembourg, and solidifying operations in Scandinavia, the UK, and Ireland. The international opportunities and momentum generated by the pandemic led KCS iT to reinforce its focus on the Nearshore area with the launch of its new offering.